Your Questions Answered
Where do you work with clients?
We're nationwide, which means whether you're in a major city or somewhere more low-key, we've got options for you. Our matchmakers, coaches, and members are spread throughout the country—from New York to Los Angeles, Chicago to Miami, and everywhere in between.
Not sure if we can help in your area? Just ask. Fill out our Get Started form and we'll let you know what's possible where you live.
What does this actually cost?
Here's the truth: it depends on what you need and what you're working with budget-wise. We customize everything based on your specific situation.
What affects pricing:
- How many introductions you want
- How specific (or flexible) your criteria are
- How marketable you are to who you want to meet
- What the dating market looks like where you are
- Whether you want coaching sessions too
During your first conversation with us, we'll be straight with you about what different options cost. No pressure, no surprises—just honest information so you can make the right choice.
How do I sign up?
It's pretty straightforward:
- Fill out our Get Started form (takes just a few minutes)
- We'll call you to talk about what you're looking for
- We'll recommend the program that makes the most sense for you
- You'll review the agreement and see exactly what you're getting
- Pay securely online when you're ready to move forward
- We'll start the verification process and begin finding your matches
Once you're in, the real work begins—and honestly, that's the exciting part.
How does matchmaking actually happen?
After you join, our team starts looking through our network for people who fit what you're after. We're not just checking boxes—we're thinking about who would genuinely click with you.
The process looks like this:
- We identify people who match your must-haves
- We pitch you to the most promising candidates (yes, we're basically your hype person)
- When someone's interested, we present them to you with photos and their story
- If you're both in, we exchange contact info
- You connect by phone first—get to know each other a bit before committing to a date
- After you meet, we check in to hear how it went
- We use what we learn to make even better matches next time
Think of it as a continuous improvement process, where each introduction teaches us more about what you really want.
What does coaching involve?
Coaching is where a lot of our clients have their biggest breakthroughs. You'll work face-to-face with someone who's seen it all and can help you see your blind spots.
In your sessions, you'll:
- Figure out why certain patterns keep showing up in your dating life
- Get a fresh perspective on situations that feel stuck
- Practice the skills that make relationships work
- Create an actual plan for finding and keeping love
- Have support available between sessions when you need it
Your coach becomes your partner in this—someone who's rooting for you and calling you out when you need it. It's honest, it's personal, and for many people, it's the difference between spinning their wheels and actually moving forward.
Why not just use dating apps?
Look, apps have their place. But if you're reading this, you probably already know they're not working for you.
Here's what's different about working with us:
- Real people, verified identities – No catfishing, no fake profiles, no three-year-old photos
- Background checks – Everyone's screened for your safety
- Someone in your corner – We represent you to potential matches and advocate for you
- Better use of your time – We do the searching while you live your life
- Quality over quantity – Fewer dates, but with people who are actually right for you
- Expert support – Coaching when you need it to work through challenges
- Privacy – Perfect for professionals who want to keep their dating life discreet
We get it—you're busy, you're selective, and you don't want to settle. That's exactly who we work with.
What's your guarantee?
Let's be clear about what we can and can't promise. Legally, we can't guarantee you'll find love or get married—relationships are complicated and involve two people making their own choices.
What we do guarantee:
- The information we give you about people is accurate to the best of our knowledge
- If we get something wrong, we'll make it right by giving you another match
- You'll get at least the number of introductions we agree to
- Everyone's verified—identity, age, photos, and background check
Our estimates about timing, costs, and potential matches are based on experience, but they're not promises. Real life doesn't always follow a script, and we'd rather be honest with you than make guarantees we can't keep.
What's the difference between a presentation and a match?
Good question—here's the breakdown:
Qualified person = Someone who's passed all our verification steps (ID check, photo verification, background check, and interview)
Presentation = When we suggest a qualified person who's interested in meeting you
Match = When you both say yes and we exchange phone numbers
Closed match = After you've met in person and given us feedback
We guarantee a certain number of matches—actual introductions where both people are interested and ready to meet. Not just suggestions, but real dates with real people.